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Spray

Thinking Windows is a software development company based in Melbourne, Australia.

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We have a proven track record and extensive experience in providing specialised solutions to the Australian water utilities industry.

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Our commitment to excellence and innovation allows us to deliver cost-effective software systems, services, and unparalleled customer support to our clients Australia-wide.

Our Services
Our Products

Introducing AquaRate, our premier water billing system that encompasses a comprehensive suite of modules addressing every facet of revenue generation, customer management, and reporting.

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AquaRate stands out as an exceptionally adaptable and scalable water billing solution tailored for Australian water utilities. Prioritising top-notch customer service and adherence to government regulations, this system is designed to meet the unique needs of the Australian water sector.

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At the core of AquaRate lies a robust relational database engine that efficiently governs both billing and customer relationship information, ensuring seamless operations.

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Distinguished as a best-of-breed application, AquaRate seamlessly integrates with major financial packages and GIS solutions. The system includes a customer-facing web portal, as well as a dedicated meter reading application.

Our Clients
"Thinking Windows’ absolute commitment and professional approach to replacing Western Water’s old billing system has resulted in a virtually seamless transition to AquaRate. The project was delivered on time and to budget."

Peter Donlon
General Manager, Customer and Community Relations at Western Water

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