At 7am on Tuesday the 1st of March the revenue department signed onto AquaRate for the first time in the live environment. The conversion from the existing system had progressed successfully throughout the preceding week and a fully integrated AquaRate system was delivered on time. Meter reading commenced the same day and completed rounds were being received by mid-day. All aspects of the system were available for use including integration to the CRM and GIS systems.
The staff at Western Water are to be congratulated for without their dedication we could not have completed such an effort in the time allotted.
All of the staff at Thinking Windows are looking forward to working with our latest customer.