Update from Western Water

Western Water

Replacing billing systems is a complex task which can give the best IT Manager significant cause for concern. Thinking Windows’ absolute commitment and professional approach to replacing Western Water’s old system has resulted in a virtually seamless transition to AquaRate. The job included significant data conversion and integrations to both internal business systems and external agency and contractor systems. The project was delivered on time and to budget. Most importantly, Thinking Windows staff worked closely with Western Water staff to deliver a product fully tailored to our current and projected future business needs. Our staff could not be more pleased with the outcome.

Peter Donlon, General Manager, Customer and Community Relations at Western Water